Open in app

Sign In

Write

Sign In

Uncrowd
Uncrowd

9 Followers

Home

About

Apr 12, 2021

Retail, uh… finds a way: coffee vans in the pandemic

Before the COVID pandemic, high street coffee chains sucked £5bn a year from the wallets of the British public. But their sales have taken a 40% hit over the course of two lockdowns as a result of home-working and closed high streets. Meanwhile, coffee vans have been springing up all…

2 min read

Retail, uh… finds a way: coffee vans in the pandemic
Retail, uh… finds a way: coffee vans in the pandemic

2 min read


Apr 1, 2021

What Is Customer Truth?

What is it like to shop us? Why do people come to us instead of them? Or them instead of us? You know these questions. We all do. They’re the questions every customer-facing business asks itself. And spends millions on trying to answer. But getting an answer is hard. You…

Customer Feedback

3 min read

What Is Customer Truth?
What Is Customer Truth?
Customer Feedback

3 min read


Published in The Uncrowd

·Jul 24, 2020

IDENTIF-EYE GUIDE HELPS RETAILERS JUDGE THE MOOD OF CUSTOMERS

32 major mood cards charted to help staff understand their customers. As mask wearing becomes mandatory in shops today, a chart that enables shop staff to identify the mood of shoppers is being made available for free by retail experts Uncrowd. The at-a-glance chart maps thirty-two eye moods to enable…

Mood

2 min read

IDENTIF-EYE GUIDE HELPS RETAILERS JUDGE THE MOOD OF CUSTOMERS
IDENTIF-EYE GUIDE HELPS RETAILERS JUDGE THE MOOD OF CUSTOMERS
Mood

2 min read


Published in The Uncrowd

·Jul 24, 2020

UNCROWD : MICROSOFT’S WORLDWIDE START-UP PARTNER OF THE YEAR

WINNER Microsofts for Start-ups Partner of the year · Accolade reflects the Uncrowd team’s creation of a retail customer analytics platform that rapidly converts nuanced insights into actions and profit · “Just wild! This is an incredible accolade and a fantastic endorsement of the calibre of the UK tech start-up…

Microsoft

3 min read

UNCROWD : MICROSOFT’S WORLDWIDE START-UP PARTNER OF THE YEAR
UNCROWD : MICROSOFT’S WORLDWIDE START-UP PARTNER OF THE YEAR
Microsoft

3 min read


Published in The Uncrowd

·Jul 17, 2020

UNCROWD Welcome Phil Barden as a New Investor

This article was originally published June 22nd, 2020 Phil Barden joins an extensive list of retail experts who have invested in Uncrowd’s Friction/Reward Indexing™ Platform. Uncrowd, an analytics SaaS startup, have completed their seed funding round today with the announcement of Phil Barden as an angel investor in their ground-breaking…

3 min read

UNCROWD Welcome Phil Barden as a New Investor
UNCROWD Welcome Phil Barden as a New Investor

3 min read


Published in The Uncrowd

·Jul 17, 2020

Uncrowd’s FRi Platform Now Available in the Microsoft Azure Marketplace

This article was originally published May 5th, 2020 Microsoft Azure customers worldwide now gain access to Uncrowd’s FRi platfrom to take advantage of the scalability, reliability and agility of Azure to drive application development and shape business strategies. Uncrowd today announced the availability of the FRi platform in the Microsoft…

2 min read

Uncrowd’s FRi Platform Now Available in the Microsoft Azure Marketplace
Uncrowd’s FRi Platform Now Available in the Microsoft Azure Marketplace

2 min read


Published in The Uncrowd

·Jul 17, 2020

The Heady Last Days of the Remote Working Empire

This article was originally published April 23rd, 2020 Here’s a fabulous piece on why tele-conferencing, that team lifeline of isolation; is already falling apart, and as a consequence bringing down the Utopian vision of long-term remote working. …

3 min read

The Heady Last Days of the Remote Working Empire
The Heady Last Days of the Remote Working Empire

3 min read


Published in The Uncrowd

·Jul 16, 2020

Your customers are lying to you, and it’s putting your business at risk

This article was originally published April 3rd, 2018 Boswells in Oxford, UK, the second oldest family-owned department store in the world, is closing after 280 years in business. Run by the Boswell and Pearson families since 1738, the store is an institution. …

4 min read

Your customers are lying to you, and it’s putting your business at risk
Your customers are lying to you, and it’s putting your business at risk

4 min read


Published in The Uncrowd

·Jul 16, 2020

How playing Inappropriate Guess Who? taught us the truth of customer analytics

This article was originally published February 4th, 2020 We play a game that I’ve realised is a perfect analogue for the dreadful state of current customer analytics. Inappropriate Guess Who? is played with the standard Guess Who? set but you aren’t allowed to ask any of the normal factual questions…

3 min read

How playing Inappropriate Guess Who? taught us the truth of customer analytics
How playing Inappropriate Guess Who? taught us the truth of customer analytics

3 min read


Published in The Uncrowd

·Jul 16, 2020

You probably still think retail is a logistics business, don’t you?

This article was originally published January 27th, 2020 There’s a clue in this photo as to why Toys R Us failed in the modern era. They didn’t fail because they were boring to shop, that was a symptom not a cause. Do you see the clue? By all accounts, Charles…

3 min read

You probably still think retail is a logistics business, don’t you?
You probably still think retail is a logistics business, don’t you?

3 min read

Uncrowd

Uncrowd

9 Followers

Help

Status

Writers

Blog

Careers

Privacy

Terms

About

Text to speech